Most WeedSeedShop products can be returned within 14 days of receipt of delivery. Check out this page to read more about our return policy.
We hope you enjoyed shopping for our seeds! This is why if you are not satisfied with our products, we are happy to find a solution for you, whether you want to return an item, cancel your order within 14 days for any reason, or use your legal right to reject goods that are of unsatisfactory quality, unfit for purpose, or not as described.
Each of our products can be returned within 14 days of receipt of delivery. The time it will take for your return package to reach us depends on which country you’re sending it from, and on how your postal service of choice works – this means, generally a few days, but possibly up to two weeks’ time.
Once we’ve received the package, it takes two days for us to process it, and approve your refund. The time needed for the refund to be visible on your bank account depends on the bank itself – give them a call if you think you’ve waited too long!
Use our return label to send your package – the shipping costs will be at your own expense.
Returns Costs & Methods
Weed Seed Shop will not process any refund if a returned item is defective, damaged or opened.
Statutory Cancellation Right
You have the statutory right to cancel your order for any reason within 14 days beginning with the day you receive the item(s). To exercise your cancellation right please consult the below.
Right of withdrawal
You are entitled to revoke your agreement with WeedSeedShop without providing a reason, within a period of 14 days.
The withdrawal period expires 14 days after day 1, on which you or a third party designated by you, who is not the carrier, acquires physical possession of the final delivery.
In order to exercise your right of withdrawal, you must first of all inform Weed Seed Shop in order for us to check your payment details via
Email: email@example.com or
Telephone: +31 (0) 20 2170073
Once this is done, you can revoke the agreement via a return form.
Consequences of the withdrawal
If you revoke the agreement, you will receive back from us all payments that you have made up until that moment, including delivery costs (with the exception of any extra costs as a result of your choice for a different delivery method than the cheapest standard delivery option offered by us) and in any case no later than 14 days after we have been informed of your decision to revoke the agreement.
We will refund you via the same payment method with which you conducted the original transaction. You will not be charged any costs for such a refund.
After you have reached out to our customer service, and we have received the product(s) together with the return form, we will send you a confirmation of receipt via e-mail.
WeedSeedShop is entitled to put your refund on hold until the goods have been received.
You must return the goods immediately, but in any event no later than 14 days after the day on which you communicated your decision to revoke the agreement to us, to:
Slooten Shipping BV
P.O. Box 142
9665 ZJ Oude Pekela
Your return will be accepted only if received before the 14-day period has expired.
We will NOT bear the costs of the return shipment.
We reserve the right to make you liable for any decrease in value of the goods resulting from the fact that you have used the goods in a way that goes beyond what is necessary to establish the nature, the characteristics and the performance of the goods.